Materials and Care Guide for KHOUTURE High Heel Shoes with Embellishments

Thank you for choosing this women owned danish brand, for your high heel shoes with embellishments. 

We value your satisfaction and want to ensure that you have all the necessary information regarding materials, care, repair services, and warranty claims. Please review the following guide for a comprehensive understanding:

MATERIALS

Our shoes are handmade, and therefore no pair is 100% identical 

Upper: Our high heel shoes are crafted with premium materials such as leather, suede or satin, Specific material information is provided for each product on our website.

Embellishments: The shoes feature decorative elements like rhinestones, sequins, pearls, or bows, adding a unique touch to each pair.

While our heels in leather and embellishments exude glamour, they require delicate handling. Avoid surfaces that may cause damage, as the intricate details demand care. 

CARE INSTRUCTIONS

Regular Cleaning: Use a soft brush or cloth to remove dirt or dust from the surfaces. Avoid using solvents or abrasive materials that may damage the embellishments.

Protection: Apply a suitable leather or fabric protector to shield your shoes from moisture or stains. Ensure compatibility with both the upper and embellishments.

Storage: Keep your high heels in a cool, dry place away from direct sunlight, excessive heat, or humidity. Store them in their original box or a breathable shoe bag to prevent damage.

Handling: Avoid gripping or pulling the embellishments too forcefully as they may come loose. Treat your shoes with love and care when putting them on or taking them off.

DESIGNED USE

Our handcrafted high heel shoes with embellishments are perfect for various occasions, including:

Special Events: Weddings, parties, galas, or formal gatherings.

Evening Wear: Pair them with elegant dresses, gowns, or cocktail attire.

You can also proudly wear them at work, for important meetings as they can be dressed down. 

Boutique Experience: Our shoes are also exclusively available in select small boutiques, contributing to their uniqueness and rarity.

REPAIR SERVICE

We understand that accidents happen, and shoes may require repairs over time. If your high heel shoes need to be fixed, please contact our customer service team or visit our showroom store for assistance. 

WARRANTY CLAIMS

Our high heel shoes come with a limited warranty against manufacturing defects. If you encounter any issues, please follow these steps:

Contact our customer service team as soon as you notice the defect. Latest 7 days after purchase. 

Provide relevant details, including proof of purchase, product information, and images of the issue.

Our team will guide you through the warranty claim process, offering suitable solutions, such as repair, replacement, or refund, depending on the nature of the defect.

Please note that the warranty does not cover normal wear and tear, improper care or maintenance, or damage caused by accidents, misuse, or alterations made by unauthorized personnel.

We hope that this Materials and Care Guide provides you with essential information to enhance your shoe shopping experience. At our Danish small shoe shop, we strive to deliver quality products, impeccable service, and utmost customer satisfaction.